Planning for Discharge
Sympoiesis | Enhancing the ability to innovate at Te Toka Tumai Auckland through co-creation
Innovation, Service Design, ResearchSarvnaz TaherianLichen, sympoiesis, innovation, Research, service, Service design, technological, product, process, organisational, social, Feature
Homelessness | Understanding Lived Experience
Service Design, User ExperienceCharlotte CooperPerformance Improvement, homelessness, homeless, interviews, timeline, user experience, lived experience, Tool, design tool, community, community engagement, visual timeline, service, Service design
Time Travelling: Using service blueprints to design the future of ADHB's planned care pathway with Pacific & Māori Care Navigators
Service Design, EquitySarvnaz Taherianservice blueprint, blueprint, service, Service design, equity, care navigators, planned care, pacific & māori care navigators, pacific, Māori, Performance Improvement, customised, design tool, nurses, patient experience, user experience, clinical team
Integrated Operations Centre
Service Design, Clinical ToolsCharlotte CooperPerformance Improvement, IOC, Service design, service design, Clinical staff, clinical team, operations, dashboard, patient flow, Auckland City Hospital, hospital occupancy, occupancy
Using Design Sprints to Create a Mental Health Emergency Alternative
Service Design, Patient ExperienceAra Manawadouble diamond, MEHA, Covid19, Covid-19, Covid, workshop, process, mental health, mental health emergency alternative, design sprint, Service design, patient experience, process mapping, assumption mapping, user experience, ingredients of care, service provocation, failure modes effects analysis, brief, mud map, imagery, participants, staff, stakeholder, stakeholder engagement, Auckland City Hospital
Implementing Remote Appointments at Auckland DHB
Operating Room Scheduling Tool | Hackathon
Clinical Tools, Digital, Service DesignAra ManawaAnalytics, UX, UI, AI, Product Design, Developers, PowerBI, PowerApps, Power Automate, Power Virtual Agents, Systems, Production Planning Team, Operating Room Scheduling Tool, Hackathon, Green Lane Surgical Unit, Operating Rooms, Auckland City Hospital, ACH, Microsoft
Hospes
User Experience, Service Design, Urban Pedagogy LabAra ManawaArchitecture, A Better Greenlane Experience, greenlane, auckland university, landscape architecture, ecology, map, mind map, ecosystem map, University of Auckland, Urban Pedagogy Lab
