Digital Workflows for Clinicians
COVID19 emphasised the opportunity for streamlined digital processes, better views of how we’re doing and improved collaboration. The Digital team at Auckland DHB have enabled improvements for COVID19 response that will pave the way to improvements right across the organisation.
Starting with a visitor management solution to log people coming and going, the Digital team have implemented a tool that staff and visitors will find easy to use and recognise as an Auckland DHB solution. Launched 11th May, it is helping with our contact tracing as well as keeping our sites safe more generally as part of good site management practice.
Working alongside our Chief Advisor Tikanga, Dame Naida Glavish, we highlighted the values of Tūhono (Together) and Haere Mai (Welcome). Taking the shape of the Auckland DHB logo and creating a tiled pattern, reflects the many layers of Auckland DHB. This triangular shape also links to the maunga (mountains) and represents family houses within a community. The name recommended to us and now on the tool is ‘Auckland DHB AWHI’ (Awhi meaning Assist). We also used images of our own staff as we wanted something they will recognise and that will have personality from the first time staff interact with it.
The Digital team have been looking for a solution that enables us to rethink how we do a huge number of tasks for some time. Working alongside our clinicians, the tool chosen, ServiceNow, will enable our clinical staff to spend more time with our patients and whānau, rather than chasing down administrative tasks. Thanks for the great work Digital!
May 2020
THANKS TO
Chief Advisor Tikanga - Dame Naida Glavish